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Electronic Air Cleaner Repair & Diagnosis On Your Air Cleaner Power Supply

SKU#: DIAGNOSTIC
List Price: $150.00 Sale Price: $39.95
Product Description

Electronic Air Cleaner Repair & Diagnosis On Your Electro Air Electronic Air Cleaner Power Supply. Labor only to diagnose & repair your electronic air cleaner power supply. We are the only company in the country to offer electronic air cleaner repair & diagnosis service for both consumers and contractors alike. We perform this service on all Electro Air Electronic air cleaners. Mother boards can NOT be repaired since the individual components on the boards are NO LONGER available. We are however, able to determine IF the mother board is bad and install a replacement mother board if needed.

Here's How It Works

1. Purchase the DIAGNOSTIC service on the website. The shipping charge in the purchase is the return shipping paid in advance.

2. Remove the Power Supply Assembly from the Air Cleaner (FOR MOST FURNACE MOUNTED AIR CLEANERS IT IS THE DOOR FOR THE AIR CLEANER CABINET).

3. Ship us your entire Power Supply (THE ENTIRE DOOR ASSEMBLY) using UPS or FedEx. This way you can track your shipment and have proof of receipt/delivery.

4. Upon arrival our technicians diagnose what is wrong. After determining what is wrong, we email you the results and tell you the parts cost for repair.

5. You then approve the repairs and we install the parts for you. Parts cost is not included in the Diagnostic fee but the labor to install any needed parts is.

6. Your Power Supply is then shipped back to you ready to be remounted on your air cleaner. Turn around time is normally within 1 week.

Important!!!
Please ship to us using UPS or FedEx to track your shipment and have proof of receipt. DO NOT ship with the US Postal Service. Please include either a copy of your invoice (generated by this website upon purchase of DIAGNOSTIC) or write the invoice number on a piece of paper and include it with the Power Supply assembly so we know who owns it. The address you need to ship your Power Supply to is:

Electro Air Parts
1513 W Whispering Wind
Phoenix, AZ 85085

Product Reviews

Add your review of this product Global rating: 5.00 from 23 reviews
Jan 24, 2021
Finally Operational by Donald Ketelhut (Warren Mi US)

Definitely worth the diagnosis. Sent them the power unit. Spoke to the repairman, he told me the issue, I ok'd the fix. They Sent it back and we are up and running. After speaking to Jay in the repair dept. I was totally covinivced this is reputable and honest Company. If you have electronic air cleaner issues, please do yourself a favor and give them a call before you try anyone else, I am positive you will be happy you did. Thaks Electro Air!!

 
Oct 18, 2020
Dale Woodward by Dale Woodward (Bethel Pa US)

Good repair as promised. They went above and beyond to get our air cleaner back to us asap.

 
Oct 10, 2020
Excellent sevice by Rob Troyer (Monmouth OR US)

Our local repair company came to check our electrostatic unit which seemed to not be working and said most likely the control board needed to be replaced. Having them order and replace the part would have cost me around $600-700, so I thought I’d just order a new control board online and replace it myself. When I ordered the part, the electroair customer service told me I need to pay for the diagnostic and send the unit to them to check and they would recommend what needs to be fixed. I thought ‘this is a waste of time and shipping and an extra charge’ but I went ahead and did it. And guess what. The only problem with the unit was the green led light was not working. They replaced it for free and only charged for the diagnostic fee. Thus, I saved more than $500... and electroair could have lied and said the control board needs to be replaced and charged me for that, which was what I expected was broken in the first place. But they didn’t because they are an honest business with excellent customer support.

 
Aug 29, 2020
Another Happy Customer by Bill Bownas (Maryville TN US)

Before using this service I read all of the reviews submitted by previous customers and decided to take a chance with this company. I sent both of my 38 year old units to ElectroAir for evaluation and service. The day after my electronic air cleaners arrived at their repair facility I was contacted via email and informed of the condition of both air cleaners. One of the units had a failed power line connector and the other unit had nothing wrong with it at all. After replacing the defective connector and bench testing the operation of both units these two air filters were sent back to me via UPS and reinstalled in the central air systems in my home. Both are working fine now and may just last another 38 years - thanks to Jay and his crew at ElectroAirParts. I highly recommend this company and will use them again in the future if my electronic air filters need repair.

 
Nov 5, 2018
Much needed diagnosis by Hai Vu (Aurora CO US)

The diagnosis was fast and the turnaround time was fast. Glad to have a working electric filter for the furnace.

 
May 4, 2017
Dave Hurst by David R. Hurst (Jeffersion Ga US)

The Electro Air Generator was repaired and returned with professional care and attention. Thanks a bunch David R. Hurst Hurst Research

 
Feb 4, 2016
Homeowner by Dennis Butler (Ligonier PA US)

My air cleaner's manufacture date was 1985 and the power supply finally arced itself to death. After checking the internet for a replacement I discovered your company. After reviewing your website and asking a couple questions I sent my broken power supply to Arizona for evaluation. The tech (JAY) contacted me and we were able to agree on the proper replacement and installation. I received the replacement power supply and after a couple very minor installation adjustments it worked perfectly. I would recommend these people without hesitation and I am 100% happy.

 
Jan 30, 2016
AIR Ceaner by Floyd Johnson (Trenton Mi US)

They repaired the air cleaner and did a fine job. Turn around time was fast. Had no problems with the repair service.

 
Dec 24, 2015
Fast turnaround, great service by H. Jameel al Khafiz (Pittsburgh PA US)

Maybe ten days turnaround time. They contacted me quickly with the diagnosis and a quote for repairs.

 
Dec 14, 2015
Had an issue by Jonthan Szablewski (Chicago IL US)

My wife and I just bought a house that had and old Electro Air air cleaner that I knew nothing about. I noticed it stopped working and after a quick Google search, found these great people. After a few e-mails back and forth trouble shooting the issue. Sent it out to them for repair and got it back in no time. Works like new!! Thanks

 
May 13, 2015
MRs by Jacci Kolb (Keizer OR US)

Thank you! We got our air cleaner up and running after a ten year break.

 
Apr 11, 2015
Home Owner by Curtis Williams (HOLLISTER Ca US)

We are so glad we found these guys. The service was extremely quick, friendly, and easy, from reviewing the web page to receiving our unit back at our doorstep. We now have that wonderful clean and purified air in our home again. My wife noticed the improvement the very next day. We were on the verge of having the home unit replaced with a conventional filter stack at 4X the cost. Had thoughts of self diagnosing and repair, but with only limited home tools/equipment and the low cost of full professional diagnostic,with no up charge over parts cost to complete the repair, this was truly the sure way to go. Very happy with these guys, and will/have recommended to friends.

 
Nov 13, 2014
Phil by Philip Wentz (Lake Oswego Or US)

Excellant service, excellant communication and my air cleaner is back in operation. The one thing I don't understand is that it even seems to go back in place more easily after the repair! Very happy with the service, thank you.

 
May 2, 2014
Great service of my EAC by Robert Streetman (Harrisburg NC US)

Great service from this company. All that was needed to repair my EAC was to have them clean the air flow sensor. They could have sold me a repair that was not required and I would have been none the wiser. Thanks for the quick turn around on the repair. The unit now works for the first time in 4 months !

 
Aug 8, 2013
Impressed by Kyle (Altoona PA US)

I had no previous experience with ElectroAir, the electronic air filter came broken with the furnace when we bought our home two years ago. A quick internet search brought up all of the pertinent information and a quick troubleshooting guide. I decided to purchase the diagnostics and sent my power supply away. A few days later, I received a call that it had completely malfunctioned and they repaired the part. The experience was nice, the technician was knowledgeable and friendly and other than the expensive repair, I had an overall good experience. The website is well maintained and there is a ton of information that is easily accessible. I don't know what caused the unit to fail in the first place, but there is a 1 year warranty on the replacement parts. It's nice to have equipment manufactured and maintained in the USA.

 
Jun 2, 2013
Evaluation and repair of air flow sensor by Rosanna Tucker (Martinsburg WV US)

The service provided was professional and fast. I sent my product to you and it was returned to me within a week of your company receiving it. When it arrived at our home I placed it back on the system and it is working as good as new. This process was cheaper than a new system or an in home repair would have been.

 
Mar 25, 2013
COL (Ret) Otis Williams by Gwen Williams (Saint Louis MO US)

Excellent Product, Excellent Price, and Excellent Service. This should increase the value of owning and investing in Honeywell Electronic Filters henceforth. It only needs to be advertised more so that people will become more aware of it.

 
Mar 10, 2013
Double Save in the Northwest by Mike D. (PORTLAND Or US)

We have 2 furnace's each with an Electronic Air Cleaner, I was about to give up and have them both replaced when my internet search revealed this welcome alternative: http://www.electroairparts.com/. We followed the clear instructions and purchased the Diagnosis to see if my units could be revived. Once they were in the hands of the professional repair team at electro-air they quickly found the problems called me for the OK on the cost of repair, fixed the units and shipped them back to me. Conclusion money and time well spent. My air cleaners work perfectly and I saved big bucks over replacement.

 
Jan 6, 2013
Electronic control by Larry Wong (BEAVERTON OR US)

Part was properly diagnosed & repaired. This is a significant coat savings in repairing an existing electronic air filter system versus replacing with a new one. Thank you!

 
Oct 15, 2012
Preininger by Bill Preininger (Farmington Hills Mi US)

Everything was repaired as promised.

 
Mar 31, 2012
Electronic Air Cleaner Repair by susan burnett (los gatos ca US)

Could not of been a better experience!

 
Dec 5, 2011
Repair by Gene Segrist (Orange CA US)

Turn around was very quick - and the air cleaner now appears work, so that is good. A question though - the unit often makes a loud popping noise (several pops), even when the furnace is not running. This usually happens when an exterior door is opened, even a sliding door. I don't recall this happening before. Can you let me know if there is is normal operation, or, if there is something else that should be done. Thanks

 
Aug 8, 2011
Electronic Air Cleaner Repair and Diagnosis on Air Cleaner Power Supply by Robert Rundy (Greensburg PA US)

Excellent fast service.

 
 

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